CONTACTS
Support Contacts
Online Customer Support portal
Tech Support Toll-Free: 1.800.298.4036
Email: techsupport@omax.com
TEXT OMAX Service directly:
Texting with customer service allows you to send us images or short videos directly to resolve issues faster and with better accuracy. If you don't have the time or resources to talk on the phone, or if you are working in a noisy area, text may be the best option to get results. Same great service, with more options.
Text: 253.201.1511
OMAX Headquarters
Toll-Free Voice: 1.800.838.0343 (Main)
Phone: 253.872.2300 (Main)
Fax: 253.872.6190 (Corporate)
21409 72nd Ave S
Kent, WA 98032 USA
NEED HELP WITH SOMETHING ELSE?
Many free software updates, beta software, utilities, and resources available to OMAX and MAXIEM customers only at our Online Customer Dashboard. A Username and password are needed to access the Online Support site.
Reduce machine downtime, preserve your manufacturer warranty, and get peace of mind when you order OMAX Genuine Parts at the OMAX Marketplace. A Username and password are needed to access the OMAX Marketplace.
Software activation is completed through the Online Customer Dashboard. A Username and password are needed to access the Online Support site.
Try our Machine Selection Wizard to get an idea what you may need in an abrasive waterjet.